Privacy Policy

This Privacy Policy applies to personal information we collect:

• when you visit our website,
• apply to become a creator,
• create or use an account,
• connect LinkedIn or use the extension,
• participate in gigs,
• receive payouts,
• refer other creators,
• contact support,
• or otherwise interact with the Services.

It does not govern the practices of LinkedIn or other third-party services, which are subject to their own privacy notices.

A. Information you provide directly

We may collect:

• name, email address, phone number, country, and contact details;
• username, profile URL, creator application information, and profile descriptions;
• profile strength or eligibility inputs you provide;
• support messages, feedback, survey responses, and communications;
• payout details such as bank information, Wise/PayPal identifiers, UPI details, or other payment method data;
• tax information and documentation where required;
• identity verification information, including government-issued ID or verification materials, either directly or through service providers;
• referral information you provide.

B. LinkedIn and account-related information

When you connect or use LinkedIn-related features, we may collect or process:

• your LinkedIn profile URL and public profile information;
• profile characteristics, account age signals, activity indicators, connection range, completeness, and eligibility-related signals;
• content or metadata needed to administer gigs;
• task execution data, timestamps, status changes, and interaction records;
• session-related, browser-related, and technical data necessary to operate enabled extension or cloud-assisted features.

SocialGigs does not require you to type your LinkedIn password into SocialGigs to create an account. However, depending on the feature, we may process session, browser, or authentication-adjacent technical information necessary for enabled functionality.

C. Extension, device, and technical information

We may automatically collect:

• IP address,
• browser type and version,
• operating system,
• device identifiers,
• extension version and health data,
• logs, crash reports, diagnostics, and performance data,
• cookie IDs, local storage identifiers, and similar identifiers,
• security and fraud-prevention signals.

D. Activity, gig, and compliance information

We may collect:

• gig participation history,
• task status and completion records,
• action logs,
• ledger entries,
• pending/approved/reversed payout data,
• review outcomes,
• referral performance,
• trust and safety flags,
• fraud and compliance indicators,
• and information relevant to reversals, disputes, or enforcement.

E. Information from third parties

We may receive personal information from:

• LinkedIn or other connected services,
• analytics providers,
• payout and payment providers,
• identity verification and sanctions screening vendors,
• fraud prevention vendors,
• advertising or attribution partners,
• referral sources,
• and publicly available sources.

We may use personal information to:

• provide, operate, maintain, and improve the Services;
• process creator applications and determine eligibility;
• match creators to gigs and administer campaign access;
• execute or assist with approved extension-based or cloud-assisted workflows;
• track task completion, ledger entries, and payout eligibility;
• verify identity, tax status, sanctions status, and payout eligibility;
• detect, investigate, and prevent fraud, abuse, duplicate accounts, and policy violations;
• communicate with you about your account, gigs, payouts, referrals, support, updates, and security matters;
• personalize user experience and product flows;
• analyze trends, usage, quality, and platform performance;
• enforce our Terms, policies, and contractual rights;
• comply with legal obligations and lawful requests;
• protect the rights, safety, security, and integrity of SocialGigs, our users, clients, partners, and the public.

For the purposes of applicable data protection laws, SocialGigs acts as a data controller with respect to creator account data and platform usage data, and may act as a data processor when processing data on behalf of clients or partners.

If you are in a jurisdiction that requires a lawful basis for processing, we generally rely on:

• contract: where processing is necessary to provide the Services to you;
• legitimate interests: such as operating, securing, improving, and enforcing the Services;
• consent: where required by law, such as for certain marketing or cookie activities;
• legal obligation: where we must comply with tax, compliance, sanctions, identity, consumer protection, or other legal requirements.

We may use automated systems, rules, scoring, or models to help assess:

• application eligibility,
• profile fit,
• gig routing,
• payout review,
• fraud risk,
• duplicate account signals,
• extension health,
• and trust/safety outcomes.

These systems may contribute to decisions about approval, access, payout holds, referral validity, or risk review. Where required by law, you may request human review of certain decisions by contacting privacy@socialgigs.ai.

We may share personal information with:

A. Service providers

Vendors that help us operate the Services, including providers of:

• hosting,
• analytics,
• customer support,
• infrastructure,
• communications,
• payout processing,
• identity verification,
• sanctions screening,
• fraud prevention,
• tax compliance,
• and security services.

B. Clients, campaign partners, or business customers

Where necessary to provide the Services, we may share limited information with clients or partners that sponsor or verify gig activity, such as:

• creator ID or pseudonymous identifier,
• task status,
• task timestamps,
• completion or validation information,
• public profile metadata,
• and information necessary to confirm campaign delivery, compliance, or disputes.

C. Payment, payout, and compliance partners

We may share information with banks, payout providers, KYC vendors, tax processors, and compliance vendors to verify identity and process payouts.

D. Professional advisors and corporate transactions

We may disclose information to lawyers, auditors, insurers, financiers, and acquirers or counterparties in connection with financing, due diligence, mergers, acquisitions, asset sales, reorganizations, or insolvency events.

E. Legal and safety disclosures

We may disclose information when we believe doing so is necessary to:

• comply with law, regulation, legal process, or government request;
• enforce our Terms or policies;
• detect or prevent fraud, abuse, or security incidents;
• protect our rights, property, or safety, or those of others.

We use cookies, local storage, pixels, analytics tools, and similar technologies to:

• keep you signed in,
• remember preferences,
• understand usage patterns,
• secure the Services,
• measure performance,
• and improve the website and product experience.

You may be able to manage some cookie choices through your browser settings or our cookie tools where available. Blocking some cookies may affect functionality.

We may send you transactional messages about your account, gigs, payouts, compliance checks, and service updates.

Where allowed by law, we may also send marketing communications. You can opt out of marketing emails using the unsubscribe link in the message or by contacting privacy@socialgigs.ai. You cannot opt out of essential service or legal notices while you continue using the Services.

We retain personal information for as long as reasonably necessary to:

• provide the Services,
• maintain creator accounts and histories,
• administer payouts and referrals,
• detect fraud and reversals,
• comply with tax, accounting, legal, and regulatory obligations,
• resolve disputes,
• and enforce our agreements.

Retention periods vary depending on the data type, your relationship with us, legal requirements, and operational risk. We may retain certain information after account closure where necessary for compliance, dispute resolution, fraud prevention, or recordkeeping.

In general:

• account and transaction data may be retained for up to 7 years for tax and compliance purposes;
• fraud, risk, and enforcement-related data may be retained longer where necessary;
• marketing and analytics data may be retained for shorter periods based on operational needs.

We may process and store personal information in the United States and other countries where we or our service providers operate.

Those countries may not provide the same level of legal protection as your home jurisdiction. Where required by law, we will use appropriate safeguards for cross-border transfers.

Where required by applicable law, we rely on Standard Contractual Clauses (SCCs) or other approved transfer mechanisms to safeguard personal information transferred across jurisdictions.

We use reasonable technical, administrative, and organizational measures designed to protect personal information. However, no system is perfectly secure, and we cannot guarantee absolute security.

You are responsible for maintaining the security of your devices, browser environment, credentials, and connected accounts.

Depending on where you live, you may have rights to:

• access the personal information we hold about you;
• correct inaccurate or incomplete information;
• request deletion of personal information;
• request restriction of certain processing;
• object to certain processing;
• request portability of certain information;
• withdraw consent where processing is based on consent;
• appeal certain privacy decisions, where provided by law.

These rights are not absolute and may be limited by law.

To exercise rights, contact privacy@socialgigs.ai. We may need to verify your identity before acting on a request.

If you live in a U.S. state with privacy rights laws, you may have additional rights regarding access, deletion, correction, portability, and certain opt-outs.

SocialGigs does not sell personal information for money. However, certain analytics, advertising, or attribution technologies could be treated as "sharing" or similar terms under some state laws. Where required, we will provide relevant opt-out mechanisms.

We do not knowingly process sensitive personal information for the purpose of inferring characteristics about you beyond what is reasonably necessary to provide the Services, comply with law, or protect the platform.

Some information related to your profile or gig activity may already be public or visible on LinkedIn or other third-party platforms depending on your settings and activity there.

SocialGigs is not responsible for how third parties collect, display, or reuse information you make public on those platforms.

The Services are not directed to children, and we do not knowingly permit use by anyone under 18 or the age of majority where applicable.

If you believe a minor has provided personal information to us, contact privacy@socialgigs.ai and we will take appropriate steps.

We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date. If required by law, we will provide additional notice for material changes.

For privacy questions, rights requests, or complaints, contact: support@socialgigs.ai

For privacy-related inquiries, you may contact our data protection representative at: privacy@socialgigs.ai